Last updated: 5/21/19
Currently processing orders from 5/7 - 5/16
Monday, May 27 is a postal holiday and is not a "business day"
What does "processing" mean exactly? A majority of our products are made and/or bottled to order. When your order is "processing" that means we are bottling the items from your order and preparing it for shipment. We try to ship orders in the order in which they were received, but occasionally during periods of high order volume, we may ship some orders for fragrance items only before orders containing bath/body/home items (since these items sometimes take longer to make). This is done to keep the queue moving efficiently so that everyone gets their orders as quickly as possible.
Processing time listed on the home page is an estimate of how long it MAY take for your order to ship. Most orders are shipped BEFORE the estimated processing times posted on the home page. During and after sales or new releases, processing times will be longer than usual due to order volume.
Please remember that a majority of our products are made and/or bottled to order. Some product types (including bath/body, certain hair care, and home fragrance) take a bit longer to make, prepare, and ship than fragrance items.
Seasonal/Upcoming Release Calendar:
Friday, April 26
Spring Part 2 Release - 10am Central Time
SUPERCELL Limited Edition Single Batch release - 10am Central Time
Friday, June 7 (tentative - date/time subject to change)
Summer 2019 release - 10am Central Time