The Circle 2019

 

The Circle 2019 SIGNUPS ARE NOW OPEN!

   

The Circle is an annual subscription service featuring seasonal & limited edition fragrances open to new subscribers once per year. 

Members of The Circle will enjoy:

  • Exclusive first-look access to all four seasonal collections beginning with Summer 2019, plus an additional limited edition collection in the Fall.
  • Coupon codes with each seasonal delivery to use on a fragrance item from that season’s release, plus additional exclusive savings and special deals on other items throughout the year.
  • Presale exclusive access to seasonal collections, allowing members to order before the seasonal collection release rush.
  • A unique code valid for 10% off ALL orders from our shop, for the entire year. 
  • An exclusive Limited Edition 6ml fragrance crafted just for Circle members.
  • Preview samples of limited edition or special release items may be included in some boxes, depending on release schedules.
  • A single subscription fee for an annual membership. No recurring charges & no hidden costs.

    Details & FAQs

    When does registration open?

    2019 reservations open April 5 at 10:00 am Central Time (3:00 pm GMT). While we aim to make as many slots available as possible, openings are limited. Once all reservations are filled, registration will close until next year. 

    How does it work?

    Circle membership is annual, and a single registration cost signs you up for the entire year with no recurring charges. Circle members will receive a year of newly released seasonal fragrance samples delivered automatically on a quarterly schedule (as well as exclusive extras and promotions, including a unique coupon code good for 10% off ALL orders placed in the shop for the entire year). 

    How many items will I receive, and how often will I get them?

    2019 subscription members will receive Summer 2019, Fall 2019, Halloween 2019, Winter 2019 and Spring 2020 fragrance collection sample sets in our standard deluxe 2ml sample vials. Each seasonal collection includes at least five fragrances, and each season will feature new, never-before-released scents (no collection will be a reissue of last year's fragrances). Members will also receive one exclusive full-size (6ml) fragrance crafted just for Circle members and never released for public sale. Each seasonal delivery includes a unique discount code valid on a fragrance purchase from that season's release, which will be sent to you via email prior to the release. Members will be able to place seasonal orders before collections are released to the public; private access links are typically sent out via email approximately one week prior to public launch date. 

    After registration closes, each member will receive a unique discount code valid for 10% off all purchases for the entire year. This code is in addition to the season-specific promotions you will receive with your collection boxes, and can be used on any items in the shop -- not just seasonal fragrances. This discount code does not, however, apply to custom orders or for the purchase of next year's Circle membership should you choose to renew. But it applies to everything else! 

    Circle collections will be mailed approximately 3 weeks prior to to each collection's public release. 

    For 2019 members, the first subscription set (the Summer 2019 collection) will ship in May. See below for a general release and shipment schedule. All dates listed are approximate and subject to change, as we do occasionally need to adjust seasonal release dates slightly.

    Please note that Anniversary, Holiday, "Part 2" Seasonal, and special limited edition releases (such as holiday exclusives, GWPs, Friday the 13th, etc) are not part of The Circle, though members may use their standing discount codes or other applicable Circle discounts for these items.

    Collection  Ships Approximately
    Summer 2019 (released June 2019) May 2019
    Fall & Halloween 2019  (released September and October 2019, respectively) August 2019
    Winter 2019 (released November 2019) October 2019
    Spring 2020 (released March 2020) February 2020
    Exclusive Limited Edition 6mL fragrance TBD (will be included with a regularly-scheduled shipment)

     

     

    How much does it cost?

    An annual Circle membership costs $95 for US members, $105 for Canadian members, and $120 for International members, and this amount is due at signup to cover the entire year (the cost is higher for non-US members due to higher shipping and processing fees).

    Membership cost INCLUDES shipping -- for this year's subscriptions, you will not be charged an initial shipping fee at checkout (please make sure that your Circle subscription is purchased separately, with no other items in your cart, in order for the shipping rate to be applied correctly). This is the first year we've been able to offer included shipping for The Circle -- we hope this makes your checkout experience a little easier! 

     

    Can I purchase a membership for a friend? 

    Of course! When you check out, you can opt to have your subscription shipped to any address you wish. It is recommended that you also supply the recipient's email address during checkout, so that they will receive shipping notifications for their collection boxes and special promotions exclusive to Circle members.

     

    Can I change my delivery address once I've signed up?

    Yes, you can. Just send us an email that includes the order number for your subscription purchase, and we will be happy to update your shipping details. Please do let us know as soon as possible if you need to make any delivery changes, to avoid delays receiving your subscription package. Failure to notify us of an address change may result in an additional shipping charge to re-ship your box to a new address.

    IMPORTANT: If your address changes you must contact us directly with your new address. Circle shipments are processed separately from regular orders. Updating your shipping address in your user profile will not update your Circle shipment information. We do try to send email reminders out shortly before each collection box ships, but please be sure to let us know as soon as possible if you need to make any changes to your shipping destination. 

     

    Can I cancel my membership?

    Membership to The Circle is not automatically renewed, so your membership will cancel automatically after the last box ships (Spring 2020 for 2019 subscribers). Circle members will have first access to sign up for next year's plan and continue their membership, but there is no obligation to continue after your membership period ends. You may transfer the balance of your membership to another party at any time during the membership period, prior to the shipment of the last collection box. Once Circle sign ups have closed and the initial welcome emails containing your member discount codes have been sent out, your Circle subscription order *cannot* be cancelled, but you *can* arrange to transfer your membership to another party - just get in touch and we can help facilitate. 

     

    Can I request any substitutions in any of my boxes?

    Unfortunately, this isn't something we are able to accommodate. While we certainly understand that not every scent/note/product appeals to everyone in the same way, in an effort to streamline production we cannot make any special adjustments to any collection box. 

     

    Can regular orders be combined with my Circle shipments?

    Circle box shipments are processed separately from regular orders, so we will unfortunately be unable to combine any orders with scheduled Circle shipments, or hold your Circle shipments for combining with any planned orders.

    This also applies to your initial subscription purchase -- please purchase your Circle subscription SEPARATELY from any regular in-stock items. Circle subscription orders that include other items are subject to cancellation. 

     

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