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Our hosting provider recently migrated our account to a new server, and this has resulted in some email/server downtime and undelivered emails. I'm so sorry for any inconvenience! If you have reached out recently and have not received a response, please re-send your email as we regrettably may not have received it.

Due to workflow changes & limited staff as a result of Covid and associated shenanigans, it might take me a little bit longer to read and reply to messages. I apologize for any inconvenience. If you've sent an email and have not received a response after 5 business days, please do not hesitate to send another message (or reach out via DM on one of our social channels) -- due to the volume of messages we receive, and the current scheduling adjustments we've had to make I do occasionally miss an email (I'm so sorry!); rest assured I don't want anyone to feel left out or forgotten, so please don't hesitate to reach out if you need assistance!


If you have a question regarding the status of your order, or would like to know where your order is in our shipping queue, please see the Processing Times Page for this information. Thank you!


Please take a moment to review the Frequently Asked Questions before submitting an inquiry. You might get an answer to your question there quicker than we would be able to return your message!

If your message is in reference to an order that you have placed with us, please be sure to include both your order number and the date of your order so that we can quickly assist you. 

Please note that we do not accept requests for free products to be used in product reviews, giveaways, etc. Messages soliciting free products/samples or solicitations of any kind will not receive a reply. Thanks so much for your understanding. 

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For stockist and wholesale inquiries please review this page

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