Our hosting provider recently migrated our account to a new server, and this has resulted in some email/server downtime and undelivered emails. I'm so sorry for any inconvenience! If you have reached out recently and have not received a response, please re-send your email as we regrettably may not have received it.Due to workflow changes & limited staff as a result of Covid and associated shenanigans, it might take me a little bit longer to read and reply to messages. I apologize for any inconvenience. If you've sent an email and have not received a response after 5 business days, please do not hesitate to send another message (or reach out via DM on one of our social channels) -- due to the volume of messages we receive, and the current scheduling adjustments we've had to make I do occasionally miss an email (I'm so sorry!); rest assured I don't want anyone to feel left out or forgotten, so please don't hesitate to reach out if you need assistance!
Please take a moment to review the Frequently Asked Questions before submitting an inquiry. You might get an answer to your question there quicker than we would be able to return your message!
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Please note that we do not accept requests for free products to be used in product reviews, giveaways, etc. Messages soliciting free products/samples or solicitations of any kind will not receive a reply. Thanks so much for your understanding.
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